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Sale Statuses

Last updated on Apr 01, 2025

Each sale has a status. The status of a sale can have the following values:

New

Sales are initially created with the “New” status. Products are not deducted from inventory when a sale is created.

Packed

When a sale transitions to the “Packed” status, products in the sale will be deducted from inventory.

Shipped

This is the final status of a sale, indicating it has been processed and shipped to the customer. If you've enabled the “Show shipped date for sales” option, the system will ask for the shipping date when transitioning to this status.

Canceled

In this status, products will be returned to inventory.


To change the status of a sale, click on the status icon and select the desired status. Before changing a sale's status, you'll see a calculation of how product inventory levels will change.

You can also change the default status for newly created sales in the settings.

For example, if you set the default status for new sales to “Shipped” in the settings, any new sale will be created with the “Shipped” status, and products will be immediately deducted from inventory.