Each sale has a status. The status of a sale can have the following values:
New
Sales are initially created with the “New” status. Products are not deducted from inventory when a sale is created.
Packed
When a sale transitions to the “Packed” status, products in the sale will be deducted from inventory.
Partially Shipped
Use "Partially Shipped" when you're sending a sale to customers in multiple shipments over time. This status lets you track each shipment individually — marking what's been sent and what's still being prepared for shipment.
Learn more about working with partial shipments in a separate article.
Shipped
This is the final status of a sale, indicating it has been processed and shipped to the customer. If you've enabled the “Show shipped date for sales” option, the system will ask for the shipping date when transitioning to this status.
Canceled
In this status, products will be returned to inventory.
To change the status of a sale, click on the status icon and select the desired status. Before changing a sale's status, you'll see a calculation of how product inventory levels will change.
You can also change the default status for newly created sales in the settings.
For example, if you set the default status for new sales to “Shipped” in the settings, any new sale will be created with the “Shipped” status, and products will be immediately deducted from inventory.